> For the complete documentation index, see [llms.txt](https://innovate.gitbook.io/webphone/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://innovate.gitbook.io/webphone/resources/supported-web-browsers.md).

# Browser Settings

Our list of supported browsers includes some of the top programs to ensure a high quality Webphone experience. Please ensure that you're using one of the recommended browsers below. 

For the best telephony and conferencing experience, we highly recommend using Google Chrome. Browsers with limited support are not recommended for calling purposes.  

| Browser                     | Supported Version                         |
| --------------------------- | ----------------------------------------- |
| Google Chrome (recommended) | Version 77 or above                       |
| Mozilla Firefox             | Version 70 or above                       |
| Microsoft Edge              | Limited support for version 44 or above   |
| Safari                      | Limited support for version 10.1 or above |

## Managing Browser Permissions

In order to produce high quality audio and video calls on Webphone, certain permissions must be configured. 

Typically, you will be prompted to allow such permissions upon first using Webphone during a call. To fix blocked permissions or any other issues on your browser settings, follow the basic steps below. 

### Google Chrome Browser Permissions

To change permissions on Google Chrome, go to the settings at the upper right corner of the browser, accessible from the triple-dot icon menu. Once in settings, search for **Site settings** and navigate to this page. 

In **Site Settings***,* navigate to **View permissions** **and data stored across sites** under the **All Sites** category. Click on the arrow icon to access your visited sites. 

Find your Webphone URL, which is displayed with the Webphone logo. Click on the arrow icon next to the URL in order to access the website's permissions. 

Under permissions, you will find **Camera** and **Microphone**. In the drop-down menus next to each, click *Allow* in order to permit Webphone to access your camera and microphone during voice and video calls. 

![](/files/-M9wuk5q9Q0SNHZ3R_Hn)

**Notifications** should also be set to *Allow* in order for Chrome to notify you of new messages, invites, and calls.

For more information on Chrome site permission management, visit the following Google help platform:

<https://support.google.com/chrome/answer/114662?co=GENIE.Platform%3DDesktop&hl=en>

### Mozilla Firefox Browser Permissions

To change permissions on Mozilla Firefox, navigate to the settings at the upper right corner of the browser, accessible from the settings icon (<img src="/files/-M9wv02JrMwwmPh2fofW" alt="" data-size="original">) . Once in your settings, search for **Permissions** and a corresponding section will then be displayed.&#x20;

![](/files/-M9wumwwKdEINlzaxyvl)

Click on **Settings** next to **Camera**, **Microphone***,* and **Notifications** respectively to access their permissions. Find the Webphone website URL and set the status to *Allow.* Click on *Save Changes* to save the new permissions.&#x20;

Another way to access site permissions in Firefox is to search directly from the browser screen. When accessing Webphone, click on the lock icon (<img src="/files/-M9wv5Xb-48pAy1SS7N1" alt="" data-size="original">) next to the page URL. You will then see a drop-down with **Connection,** **Content Blocking** and **Permissions** categories. Next to **Permissions***,* click on the options icon (<img src="/files/-M9wv02JrMwwmPh2fofW" alt="" data-size="original">) to access the same page as shown above.&#x20;

For additional information on Firefox browser permissions, visit their support center:&#x20;

<https://support.mozilla.org/en-US/kb/control-center-site-privacy-and-security-firefox>.