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  • Welcome to Proximus Webphone! An Introduction
  • Getting Started
    • Setup Tips
    • Account Settings
    • Call Settings
  • Using Webphone
    • Contacts
    • Conversations
      • Messaging
    • Groups & Topics
      • Managing Groups
      • Managing Topics
    • Audio & Video Calls
      • MagiCall Links
      • Call History
      • General Call Options
      • Advanced Call Options
    • Meetings
      • Hosting a Meeting
      • Participating in a Meeting
      • Meeting History
    • Unified Search
    • User Presence
      • Do Not Disturb
    • Missed Activities
  • Resources
    • Downloading the App
    • Browser Settings
    • Language Settings
    • Frequently Asked Questions
    • Proximus Webphone Privacy Policy
    • Release Notes
  • ADMIN GUIDE
    • Company Contacts
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  1. Resources

Frequently Asked Questions

You can find here quick answers to your questions.

Group & Topics

Q1: If I create a Public Group, will every teammate be invited?

A1: No. When you create a Public Group, you choose which team members to invite. However, it can be viewed by all members of the Webphone.

Q2: If I create a Group in Webphone, who will have access to the Group's Topics?

A2: The access to a Group's Topics is dependent on the Group's privacy settings.

  • In a Private Group, invited team members can create and see Topics. Other team members can join, but they will not have access to the Topics yet.

  • In a Public Group, Topics are accessible to everyone on Webphone.

If you want specific teammates to be notified within a Topic or Group conversation, you can mention them by using the '@' symbol followed by their name.

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Last updated 2 years ago