Call Settings

Webphone enables you to manage various forms of call communication. Configure call settings to designate how you receive and make Webphone calls.‌

Accessing Call Settings

To manage call settings, follow these guidelines to setup your preferences:‌

1. Click on your avatar in the top left corner of your Webphone to open the sidebar menu.

2. Click Preferences to open your Profile & Account Settings.

3. Click on Call Settings on the left menu to view options for Incoming Call Settings and Outgoing Call Settings.

Incoming Call Settings

Selecting Incoming Call Settings will direct you to a list of your devices and linked numbers. Click on the arrow () at the right of each number, which will open a drop-down menu. This will then display incoming call settings for that specific number.‌

Incoming Call Settings for a Virtual Number‌

For a virtual number, there are a few options for incoming call settings.‌

When receiving a call to this number, your options include:‌

• Ring Softphone: When your virtual number is being called from an outside phone, enabling this function will also ring your web browser and mobile app Softphones simultaneously.

• Ring Other Numbers: This option allows you to ring other numbers when the virtual number is called.

• Name Your Number: Give your virtual number a name to easily find it (such as when switching calls to other devices).

Outgoing Call Settings

Outgoing call settings affect what call recipients view when you place a call to them. Through selecting Outgoing Call Settings in Preferences, you are then directed to an option to manage Caller ID.‌

In the drop-down menu next to Caller ID, you can view a list of your numbers. You must select which numbers you would like displayed to call recipients via any of the contact methods in Webphone. You may also select None if there are no numbers associated with your Webphone account.