Account Settings

Login to Workspace on your computer or mobile device to setup your profile, including your name, profile picture, company status, and contact information.

Creating an Account

Follow the steps below to first access your Workspace account:

1. Open your Workspace invitation (sent via email) and click on the provided link.

2. Upon clicking the link, you will be instantly authenticated.

3. Create a strong, new password for your account. Note: Passwords cannot be shorter than 8 characters and must include at least one number and one letter.

4. Enter your personal information. This will be visible to your team members.

   Note: Your full name, phone number, and email address are mandatory. The email used for verification cannot be edited, but new email addresses can be added.

5. Continue with the on-boarding process to personalize your account.

6. You’re all set! Get ready to explore Workspace! 🎊

Invitations to Workspace expire within 48 hours. If you visit the link after it has expired or if it becomes invalid, please contact your administrator for a new invitation.

Signing-In and Signing-Out

Login

Proceed with the following steps to login:

1. Go to the Workspace Login Page and enter your Workspace ID (provided by your administrator when first creating an account).

2. Enter the email address that you used to register and your password.

3. Welcome! You can now view your dashboard. 👯

Logout

Proceed with the following steps to logout:

1. Click on your profile picture located at the top left corner of your screen.

2. Locate the sign out icon at the bottom of the menu. Click on the button and... goodbye for now!

Configuring Profile Settings

Use the following guidelines to setup or make changes to your Workspace profile:

1. Click on the Profile Picture icon (see how to upload an image below) to access the menu at the top left corner of your Workspace account page.

2. Select the Preferences button.

3. Enter your full name, phone number, email address, home address, and social media profiles (optional) that you can share with teammates. Click Save Changes in the top right corner to save your information.

4. To upload an image, select the Upload Photo button and choose a photo from your device. Click Save Changes to save your new picture.

Configuring Notifications

You can configure your notification permissions to receive push notifications from Workspace and not miss any important calls or messages. You can also view and manage your status on Workspace.

Managing Push Notifications

Desktop Browser

You can manage your push notifications by clicking on the padlock icon in your browser's address bar, and then configuring the necessary permissions. For more information on permission management on Google Chrome or Mozilla Firefox, refer to Browser Settings.

The following shows the Workspace notification page before and after configuring your browser permissions:

Notifications disabled

Notifications enabled

Mobile App

You can easily manage your push notifications on your Workspace Mobile App.

• Android: Tap Notification Settings > Manage Notifications > Permissions, and then configure your permissions.

• iOS: Tap Notification Settings and directly configure your permissions.

Scheduling Quiet Hours

Workspace also enables you to schedule Quiet Hours by turning on the Do Not Disturb mode during your set time frame. For more information, refer to Do Not Disturb.