# User Presence

The color next to a contact’s name indicates the person’s status, which is also shown on the contact card. Here are the five main statuses:

* **Online** <img src="https://3410200765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx5HrkKfkpquKBYbixArQ%2Fuploads%2FewKdxl6jazIilPsi7fAB%2Fgreen_status.jpg?alt=media&#x26;token=98191f4d-8247-4682-99a8-6a23014b452e" alt="" data-size="line">*(green icon)* — the user is **logged in**, currently **active**, and interacting via the Sunrise Business Collaboration app (Web or Mobile) by focusing on its Browser tab, or on the Mobile app and the screen is on.
* **Away/Last active** <img src="https://3410200765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx5HrkKfkpquKBYbixArQ%2Fuploads%2FHsfvghkZLjKRDUZa4zaG%2FOrange_status.jpg?alt=media&#x26;token=2ce720d6-ba6b-4c50-a047-4e6d7004cae5" alt="" data-size="line">*(orange icon)* — the user is **logged in** and currently **not** **active** on the Sunrise Business Collaboration app. A configurable timeout (e.g. 5 mins) triggers the ''Away'' status, and you can view the user's last active time. The following scenarios will show an ''Away'' status:
  * Moving from the Sunrise Business Collaboration browser to another application.
  * Closing or minimizing the Mobile app.
* **On a Call** <img src="https://3410200765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx5HrkKfkpquKBYbixArQ%2Fuploads%2F5IUcH4TlIcRKEK3oleXT%2Fred_mark.jpg?alt=media&#x26;token=e28fde09-3f65-432b-a0ff-6323be17bd9a" alt="" data-size="line">*(red icon)* — the user is currently on a call.
* **Do Not Disturb mode** <img src="https://3410200765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx5HrkKfkpquKBYbixArQ%2Fuploads%2FbHXV99qHsUUnSOxH0arR%2FDo_not_distutb.jpg?alt=media&#x26;token=7546d5e4-53ac-461a-a45b-412e753c5810" alt="" data-size="line">*(red icon with a minus sign)* — the user **manually** activates this mode to silence notifications on the Browser and Mobile app. However, you can still call the user. For more information, refer to [Do Not Disturb](https://innovate.gitbook.io/sunrise-collaboration/using-product/user-presence/do-not-disturb).
* **Offline** <img src="https://3410200765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx5HrkKfkpquKBYbixArQ%2Fuploads%2F1YY4OeqhM3gx7nNv0WVG%2Fgreen_status.jpg?alt=media&#x26;token=f5b179e8-193b-4b75-92da-4f4f4ce3ce8c" alt="" data-size="line">*(grey icon)* — the user has **logged out** of the Sunrise Business Collaboration app.
